Key Sentences（重点句子）
17．Beijing Trading Campany．May I help you？
北京贸易公司。请问有什么贵干？
18．We have two Zhongs．
大家这里有两位先生姓钟。
19．Is that Bob Zhong，or John Zhong？
你要接Bob钟，还是John钟？
20．I'm sorry，he's not in the office now．
非常抱歉，他目前不在办公室。
21．Do you have any idea when he'll be back？
你了解他何时回来吗？
好的，我这就给你转接。
29．Just a moment，please
请稍候。
30．You're welcome．
别客气。
31．Is Mary there？
玛丽在吗？
32．Mary is out right now．
玛丽目前不在。
33．Why don't you call back later this afternoon？
你可以今天下午再打来。
34．When will she be back？
她何时会回来？
35．Will it be too late if I call around 10∶00 this evening？
假如我在晚上10点左右打来是否会太晚？
Dialogue A
（A：Receiver B：Smith）
A：Good morning．Beijing Trading Company．May I help you？
B：Good morning．This is Mr．Smith of King Electronics1 Compa-ny．I'd like to speak to Mr．Zhong，please．
A：We have two Zhongs here．Is that Bob Zhong，or John Zhong？
B：Bob．
A：Mr．Bob Zhong in the Overseas Sales Division？
B：Right．
A：I'm sorry，he's not in the office now．
B：Do you have any idea when he'll be back？
A：I'm sorry，I have no idea．
B：Can you ask him to call me when he cames back？It's urgent．
A：Yes，I will，Mr．Smith．
B：Thank you．
A：You're welcome．
Dialogue B
（A：Receiver B：George Richter C：White）
A：Hello．ABC Gompany．May I help you？
B：Hello．This is George Richter．May I speak to Mr．Davis？
A：I'm sorry but he's in Shanghai on business．
B：Do you have any idea when he'll be back？
A：Probably sometime tomorrow．
B：I have a question abut2 the E-4800 computer．Is there any oneelse who can help me？
A：Of course．Miss White is the export manager．Would you like tospeak to her？
B：Yes，please．
A：OK．I'll just put you through．
B：Hello．This is White speaking．Can I help you？
A：Hello．This is George Richter of Beijing Trading Company．Is itpossible to make a change in our order？The order number is1518．
C：And what kind of change did you want to make，sir？
B：Well，we ordered twenty E-4800s，but we want to change themto P-6800s．
L：Just a moment，pleaseOh，I'm sorry，but they have alreadybeen sent．
Dialogue C
（A：Mary's father B：Jane）
A：Hello．
B：Hi．This is Jane．Is Mary there？
A：I'm sorry．Mary is out right now．She went shopping with her Mom．
B：When will she be back？
A：I'm not sure．Why don't you call back later this afternoon？
B：Will it be too late if I call around 10∶00 this evening？
A：That's all right．We don't go to bed early．
B：Thank you．Bye！
A：Good-bye．
Words and expressions
trade vi．做业务；买卖
company n．公司；商号
electronics n．电子学
oversea（s） a．国外的
sale n．供应，出卖
pision n．分，分割，分裂
urgent a．紧迫的，催促的
business n．商业；营业；商店
probably ad．非常可能；可能，大概
export ／ vt．输出，把出口
order n．等级，序次，秩序
send vt．送，寄
around prep．在周围，环绕
