出国在酒店容易见到的英语对话，助你在酒店用英语顺利交流！
1、预约房间
查询有无空房：
A: I need a room for three days from May 2 to May 4. Do you have any vacant（spare）room?
我想订一个房间，5月2号到4号，请问你们还有空房吗？
B: Please wait a moment. I will check it.
请稍等，我查一下有没空房。
I'm sorry, sir. We are fully booked on that day.
对不起，先生，大家那天的房间已经订满。
Yes，sir.We have some spare room for you.
先生，大家有空余房间可以预定。
2、更改预约
A: I'd like to change my reservation for March 19. My name is Mary Chang.
我想更改预约在3月19日来住的房间，我叫张玛丽。
B: Yes, Miss Chang. What seems to be the problem?
哦，张小姐。有哪些问题吗?
A：I'd like to change thedate to March 20, and make that for two singles, not one.
我想把3月19日改为3月20日，并且要两间单人房，而不是一间。
B：Very well. That can bearranged.
没问题，这件事就交给我办好了。
3、取消预约
A:Room Reservations. What can I do for you?
客房预约处。我可以帮你干什么呢?
B:Yes. I’d like to cancel a reservation, for the travel schedule has been changed.是如此的。我想取消已经预约的房间，由于旅游计划有所改变。
A: Fine, we will cancel it. 好的大家会取消的。
B: Thanks. 谢谢
4、入住酒店
A：Hi, I would like to checkin.
我要入住。
B：Do you have reservation?
你有预约吗？
A：Yes, my name is StevenSmith. I have a reservation from October 2nd to October 6th.
是的，我叫史蒂文·史密斯，预约了十月2日到十日的房间。
B: Yes, Steven Smith. It's for a single roomwith a bath. Is that right?
请稍等。是的，史蒂文·史密斯。你订的是带浴室的单人间，对吧？
A：Yes, that's right.
是的。
B：Could you fill out thisregistration form, please?
史密斯先生，目前请你填一下这个登记表格怎么样？
A:Sure.
好的。
B： Here is the key to yourroom. It's on the 6th floor, room 609. if you have any problem please call room service.
这是你房间的钥匙。你的房间在6楼，609房间。有问题请拨客房服务电话。
A：Thank you.
谢谢
5、需要换房
A: This is Bell. I'm in Room 908. Can you changethe room for me?
It's too noisy.
我叫贝尔，住在908号房间。能给我换个房间吗？这儿太吵了。
B: I do apologize Sir. We'll manage it, but wedon't have any spare room today. Could you wait till tomorrow? Some guest willbe leaving tomorrow morning. There willbe some rooms for you to choose from.
没问题，先生。大家会尽力办到，但今天大家没空余房间。你能等到明天吗？明天早上一些客人会退房。会有一些房间任你挑选的。
A：All right.
好的。
6、退房结账
A: I'd like to check out. Can I pay my bill here?
我今天退房，我可以目前结账吗？
B：Yes, please. Here's yourbill. Would you like pay by card or cash？
好的，这是你的账单。你刷卡还是付现金？
A: By card.
刷卡
B: OK. May I have your card？
请把卡给我。
A: Here you are.
给你。
B: Please sign here.
请签名。
7、寄存行李
A: Can I leave my baggage here?
我这里可以寄存行李吗？
B: Yes. How many pieces of baggage do you wanttoleave?
可以，你有几件行李要寄存？
A: Two suitcases.
两个手提箱。
B: How long do you want us to keep them?
你要存多长时间？
A: I'll take them out no later than 16:00.
在 16点前取。
B: Are there any dangerous goods or any fragile articles in your baggage?
你的行李中有危险物品吗？
A: No, there aren't any dangerous goods or any fragile articles. How much do I have to pay?
没危险品和易碎品。我需要付多少钱？
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