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Five
Business Correspondence
Dialogue one.
A:Did you see the letter I got from Bradform films? They sent the responds to your phone call last week.
B:If you want to see something about my call last week, why didn't they sent it to me?
A:I guess it must have contact information, so they sent it addressed in care of your department head, anyhow, they wrote to confirm in reading what you discussed about Milton contract.
B:Can I see it first in seconds?
A:Sure, here it is.
B:Dear Mr. Clock, bother to your telephone call last Friday, I'm reading to confirm our meeting on July 21st,as we discussed, our meeting is to review the contract details.
A:Did they ask you to sent the files beforehand?
B:Let's see, We'll be grateful for the complete to send related materials to our office prior to our meeting. It looks like... Hey! Was there anything else was send along with this letter?
A: I don't think so, why do you ask?
B: The letter writes: please find the enclosed copy of our agenda for your review, I don't see anything else in the envelope.
A: Maybe they forgot to attach it to the letter. You should give them another call.
Dialogue 2.
A:Can you help me for a minute?
B:Sure, what I can do for you?
A:I'm try to write a letter to one of our clients, But I just don't know exactly what to say, I don't even know how to get started, I know I should write dear Mr. Mrs. or Ms., but the problem is I don't know the name of contact person.
B:You can just put Dear Sir or Madam, officialese not personal, you can write to whom may concerned.
A:OK, So I first thanks them for their business, I can say something like we are very grateful for your continue support, How is that?
B: Good! But also, write off the bed you want to tell them the reason of your writing, give them more reference.
A: Like Regarding our new product line, we would like to announce a special price discount
B: Right, do you need them to respond?
A: Yes, the letter would have a survey inside, and they should complete it and return to our office. How should I write that?
B: You can tell them Please finding the enclosed customer service survey, else also, you can say: Attach a customer survey. If you need resource it right away, you can tell them the urgent by saying Please return the survey without delay as soon as possible. Maybe it more polite with this as early as convenience.
B: Great! and what do you think I should close it with?
A: Since you don't know them that well personally, probably the best way is would be your ? or your sincerely, you can also say Best Regards. But I don't think it would be property because you don't have the name. And obviously, should have them.
B: OK, Thanks a lot for your help!
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